Privacy Policy
Fortunatecardclub Dining & Poker Salon respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or interact with our services.
This policy applies to all visitors to https://fortunatecardclub.com and users of our booking inquiry form. We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). By using our website, you consent to the practices described in this policy.
Effective Date This privacy policy is effective as of 7 September 2026 and may be updated periodically. Any changes will be posted on this page with a revised effective date. Last updated: 7 September 2026. We encourage you to review this policy regularly.
Information We Collect
Personal Information You Provide
We collect personal information that you voluntarily provide when using our website, such as when making a poker table reservation inquiry or contacting us.
- Name, email address, phone number, and any message content.
- Reservation details including preferred date, time, and number of guests.
- Any other information you choose to share with us.
Automatically Collected Information
When you visit our website, certain information is automatically collected through cookies and similar technologies.
- IP address, browser type, device information, and operating system.
- Pages visited, time spent on site, and referring URLs.
- This information helps us improve our website and user experience.
How We Use Your Information
Primary Uses
We use your personal information to provide and improve our services, respond to inquiries, and manage reservations.
- To process poker table reservation requests and communicate with you about your booking.
- To respond to your questions, comments, or feedback.
- To send you information about our dining and offline poker offerings, if you opt in.
- To analyze website usage and improve our content and user experience.
Data Sharing and Disclosure
Third-Party Service Providers
We may share your personal information with trusted third-party service providers who assist us in operating our website and conducting our business.
Examples include website hosting, analytics, and email communication services. These providers are contractually obligated to protect your information and use it only for the services they provide to us. We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Legal Requirements
We may disclose your personal information if required by law or in response to valid legal process. To comply with a legal obligation, protect our rights, or ensure the safety of our users, such disclosures are made only when necessary and in accordance with applicable privacy laws.
Data Security and Retention
Security Measures
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Secure socket layer (SSL) encryption for data transmission, access controls, and regular security reviews are part of our approach. While we strive to protect your data, no method of transmission over the internet is 100% secure.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.
Reservation inquiries are typically retained for a reasonable period to manage bookings and respond to follow-ups. You may request deletion of your personal information at any time.
Your Rights and Choices
Access and Correction
You have the right to request access to the personal information we hold about you and to ask for corrections if it is inaccurate, incomplete, or out-of-date.
Requests can be made via email or phone. We will respond to your request within a reasonable timeframe.
Email: [email protected]
Phone: +61 3 9651 8472
Opt-Out and Deletion
You may opt out of receiving marketing communications from us at any time and request deletion of your personal information.
To opt out, follow the unsubscribe instructions in our emails or contact us directly. Deletion requests will be honored unless we are required to retain the information by law.
Cookies and Tracking Technologies
Cookie Usage
Our website uses cookies to enhance your browsing experience and gather analytics data. Cookies are small text files stored on your device.
We use essential cookies for site functionality and analytics cookies to understand how visitors interact with our site. You can control cookies through your browser settings; however, disabling cookies may affect site functionality. Cookie consent is managed via a popup.
Contact Us for Privacy Inquiries
Privacy Contact
If you have any questions or concerns about this privacy policy or our data practices, please contact us using the details below.
- Email: [email protected]
- Phone: +61 3 9651 8472
- Address: 47 Little Collins Street, Melbourne VIC 3000, Australia